Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
These guys were beyond great!! We had an entire kitchen remodel we wanted to complete and this was the first time we had been through the process, so it was overwhelming to say the least. The entire team was unbelievable and they all worked with us throughout the process to help guide us with all of the decisions and the end result was everything we wanted. Special thanks to Ken, Ray and Ariel who we worked with very closely the entire time. We honestly couldn’t be happier with the way the kitchen turned out and we will certainly be calling them when we inevitably have to remodel the bathrooms. If you want a kitchen remodel done right and within a reasonable price, I would suggest you reach out to them. Thanks again Authentic Concepts for the great work!!Kyle W.
Excellent trustworthy people to work with. Quality of materials utilized were excellent. They promised to work until it was to your satisfaction and they delivered. Nice to know there are still ethics in business relationships. Cindy and Glenn were wonderful to deal with. Highly recommend their company to do your long-awaited remodel you will not be disappointed.Virginia C.
Wish I could put on pix of our new hickory wood flooring that Glenn had installed in our dining, living room and family room. It is gorgeous. Today, he had contractors install granite counters, new sink in our kitchen. It’s like a new home! Glenn gave us professional advice on colors, designs – even took us on a tour of a granite warehouse to be sure we picked the colors best for our kitchen. We actually chose the one piece he brought to show us when we told him we wanted to keep our classic white kitchen.
Tired of wall to wall carpeting in the main areas, Glenn had a gorgeous hickory hardwood flooring installed last week in dining, living & family room. We have been so impressed with the sub contractors he uses & that he is there every day to be sure everything is done to perfection.
We went on Houzz to find a contractor-designer in our Trinity, FL area and his name popped up with many others. He was the first & last contractor we interviewed as we were so impressed with his open, honest, professional advice. We found his prices reasonable & that we could rely on him 100% – day or night.
We’d give him a 10 star rating but you only allow 5 – so give him 5 from me & 5 from my husband. You can bet if we do more remodeling, he’ll be the first one we’ll call.Pat J.
Excellent experience and we are thrilled with how our kitchen turned out!! Glenn listened to everything my husband and I wanted and was an absolute pleasure to work with. Glenn made sure we were aware of everything that was going to happen and his schedule of exactly what was happening on certain days was spot on! He is honest, trustworthy, and it’s very apparent he’s been in the business for a long time and knows his stuff!
Eddie and Andrew did the majority of the work on our kitchen. Both were so nice to work with and the kitchen turned out exactly how we wanted. I will use this company for my bathrooms in the future.
Quality work, fair price, and peace of mind you are in good hands!! I was so hesitant when choosing a company to trust with the focal point of our house, but I’m so thankful I found Authentic Concepts! Thanks guys!!Kristie M.
We want to take this opportunity to tell you how very pleased we are with the work done in our master bathroom. From the very first meeting with Cindy in our home to the completion of the project, everything was handled especially well under her watchful eye. We cannot sing her praises enough. Over the years, we have undertaken many renovation projects here in Florida and in Massachusetts, and never have had such continuous and personal attention from start to finish. The service she provided went above and beyond what we could have expected. And the products she selected for us to choose among were all just what we had envisioned. Any time there was a glitch, she responded quickly and with grace. And the bathroom looks terrific! Our friends have all commented on how beautiful it looks. We are planning on renovating our second bathroom, likely next year, and would want Authentic Concepts and most certainly Cindy to manage that project as well. She is a gem!Pam Helmold and Marcia Hoch
I decided to work with Authentic Concepts for my third bathroom remodel, and I couldn’t be happier. In the past three years, I have had my kitchen and two other bathrooms remodeled by other companies. I wish I had started with Authentic Concepts from the beginning of my remodeling projects. I worked with Emily and she was a delight from the very beginning. She was always on top of things, overseeing the entire project. When see was not available I could always rely on Glen, the owner of the company to answer any questions. All of the contractors were very reliable, pleasant and excellent in the craft. I would recommend Glen and Emily whole-heartedly. I only wish I had other projects for them to oversee.Lisa D, Customer
The owner, Glen, is extremely knowledgeable and very professional. Gina is also very nice and welcoming and together, they make you feel like part of the family. They seem to be very in-demand, but they made me feel like they always made plenty of time for me. As a local business owner myself, I know this is a difficult feat but they handled it with ease. Most importantly, the quality of the craftsmanship and work they do is some of the best I’ve ever seen. I can’t say enough good things about them. 5 stars!Ian C, Customer
I love working with Authentic Concepts. Everyone I have worked with their is very knowledgeable and they do a terrific job! I would highly recommend them for any kitchen or bathroom project!!Cathy G, Customer
Glenn did a bar room for my stepdaughter. I was in the business for 47 years and haven’t seen anything better. Thanks, Glenn. You and your staff are a class act.Robert G, Customer
So looking forward to having my project begin. Rebecca has been so patient & really has designed something I am so looking forward to & seeing my finished project.Toni W, Customer
Glenn does a great job capturing all the functions to fit your needs for your space.Curt L, Customer
The most awesome man to work with!! Talented and professional!! In love with my new kitchen, couldn’t have done it without you!! Thanks, Glen!!Heather K, Customer