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Authenic Concepts went beyond my expectations in remodeling my kitchen. Starting with Ken, my designer, he helped me plan and pick out cabinets, hardware, backsplash, flooring and appliances within my budget. Ken was always there with answers for me no matter what day or time it was. When it was time to start the job, Tyler did an awesome job with the removal of cabinets, flooring and installed a new ceiling and backsplash. When my cabinets came in Todd and Heather work together customizing and installing to perfection. Everyone who came in to do work for the day, took the time to clean up at the end of each day which was huge in my mind. Ray, the project manager kept everything rolling and was in constant communication with me. And then there’s Cesar, the truck driver. He stop by one day to drop off an appliance and saw I had large order of flooring tile delivered, sitting outside. Rain was coming my way and he offered to carry all that tile inside for me. The kid is a beast!
I can’t say enough how everyone work together like family and included me to be part of their family during this renovation. I’m so glad I stopped in one day just to inquire. 🙂
I can’t begin to express how happy I am with the transformation of my condo kitchen, so I’ll let pictures do most of the talking. I must however express sincere gratitude to Glen Rumor (owner) for an exquisite kitchen design, to Andrew for a seamless ceiling rise of nearly 2 additional feet..meeting my hallway ceiling, and to Daryl, a master craftsman, responsible for my custom cabinetry and baseboards. He is without a doubt, a perfectionist, and has been a pleasure to have in our home. Every single person who comes to see the finished job has stated they are in love with the cabinetry and the entire kitchen is breathtaking. The electrician, plumbers, counter guys and tilers all played a part in making my kitchen functional as well as warm and inviting. Thank you all so much!
These guys were beyond great!! We had an entire kitchen remodel we wanted to complete and this was the first time we had been through the process, so it was overwhelming to say the least. The entire team was unbelievable and they all worked with us throughout the process to help guide us with all of the decisions and the end result was everything we wanted. Special thanks to Ken, Ray and Ariel who we worked with very closely the entire time. We honestly couldn’t be happier with the way the kitchen turned out and we will certainly be calling them when we inevitably have to remodel the bathrooms. If you want a kitchen remodel done right and within a reasonable price, I would suggest you reach out to them. Thanks again Authentic Concepts for the great work!!
We went through Google to find them and, as usual, worry about a Google search. We interviewed a few designers before we commited. Our designer was just superb. She worked with us for about 1 month before we signed with them. There was no retainer fee. She was dedicated and worked hard. She returned our questions promptly and even on weekends. Our main home is in Chicago and we worked remotely for the majority of the build. The designer convinced us that they were the company to redo our kitchen by her promptness, desire to find the perfect design despite multiple changes and even some uncertainty on our part and ease of access. We were introduced to Glenn and he seemed genuine and helped further cement the relationship. We redid the kitchen at the worst possible time with post-covid supply chain issues, but they were patient as were we. We made some changes and did not find them to be outrageous. In fact, there were some changes they did for no charge. When the final product was completed, we were extremely happy. Finally, as small business owners, we know how important reviews are. Despite our obvious delight with our kitchen, Glenn did not ask for a review. We volunteered and hope it helps others when choosing a designer and builder. We will use them next for the bathroom. Thank you Ashley and Glenn.
My wife and I remodeled our kitchen early 2021.
We selected Authentic Concepts for our kitchen remodeling, and were very pleased with the process and results. I think our project was more of a challenge, because of the irregular way the old cabinets had been installed.
Authentic Concepts kept to their bid and delivered excellent results. Their technicians are very competent, skilled and dedicated, as are the rest of their staff.
We think they did a wonderful job.
I love my new kitchen! Glenn was there for us to make each step of the remodel smooth. Cindy our designer made herself available and on sight during each new phase of this process, and she truly has an eye for design. Todd and heather who do the cabinetry are so talented that I can’t say enough about them. They had the project done in time for us to enjoy our kitchen for the holidays. Just the peace of mind and the communication was worth every penny.
I decided to work with Authentic Concepts for my third bathroom remodel, and I couldn’t be happier. In the past three years I have had my kitchen and two other bathrooms remodeled by other companies. I wish I had started with Authentic Concepts from the beginning of my remodeling projects. I worked with Emily and she was a delight from the very beginning. She was always on top of things, overseeing the entire project. When see was not available I could always rely on Glen, the owner of the company to answer any questions. All of the contractors were very reliable, pleasant and excellent in the craft. I would recommend Glen and Emily whole-heartedly. I only wish I had other projects for them to oversee.
I am so very happy that I found Authentic Concepts, Glen , Yvonne, Natalie, Ray, Brandy, and all his amazing employees and sub contractors. They did a complete new master bath design and installation for me. Everyone was professional, pleasant, diligent and easy to work with. If there was a problem, they were right on top of it to fix. Can’t say enough. Thank you ALL for my beautiful new bath. Maryellen
The owner, Glen, is extremely knowledgeable and very professional. Gina is also very nice and welcoming and together, they make you feel like part of the family. They seem to be very in-demand, but they made me feel like they always made plenty of time for me. As a local business owner myself, I know this is a difficult feat but they handled it with ease. Most importantly, the quality of the craftsmanship and work they do is some of the best I’ve ever seen. I can’t say enough good things about them. 5 stars!
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